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Frequently asked questions

Everything you need to know about ACE
How accurate is the AI, and do we still need human review?
ACE is designed as a “human-in-the-loop”system: it automates repetitive checks and extraction while keeping yourexperts in control to validate results and make final decisions, which is bestpractice for AI in regulated environments.
Can ACE be customized to our internal policie and local regulations?
Yes, your team can configure rules, checklists,and prompts that reflect your internal standards, so the AI reviews documentsagainst your own governance framework.
How is ACE priced?
Pricing is usually based on a mix ofplatform access (seats or teams), usage (e.g. document volume), and supportlevel, tailored for pilots, business units, or enterprise-wide rollouts.
Do you offer a pilot or proof of concept?
Yes, many clients start with a scoped pilotfocused on high-value workflows so they can measure time savings, accuracyimprovements, and user adoption before expanding.
What does a typical implementation look like?
A standard implementation covers: definingyour use cases, configuring rules and templates, connecting document sources,onboarding users, and iterating based on early usage and feedback
What if we don’t have an existing playbook?
ACE comes with ready-made templates createdby industry practitioners that you can start using immediately. Our team canalso help you tailor these templates to reflect your company’s specificpolicies, workflows, and risk positions.

Still have questions?

For any questions or support related to the product, simply email us at customerservice@tauintelligence.ai. Our team will get back to you as soon as possible.
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ACE Enterprise applies your policies to every clause, automatically. Trusted by teams like Jardine.